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STUFFABLE BEARS & FRIENDS    

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      -Buy 6 Animals
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 ANIMAL CLOTHES 14"-17"

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 18" Doll Dress-Up

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  Hours:  M-F 10AM-6PM

  Ph:  321.723.7335

  Toll Free  877.723.7344
 

  Company

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  Contact Us

  Privacy Policy

 

 

   

 

 

 

 

Need Further Assistance or have Questions or Comments?  Be sure to check out our FAQ below.  If you don't find your answer, our beary helpful Customer Service Representatives are available to answer all of your questions.

Let's Play Dress-Up

Customer Care Center

Toll Free: 877.723.7344

Hours:

M-F 10:00 a.m- 6:00 p.m. EST

You can also reach us via e-mail 24/7 by sending your e-mails to:

info@letsplaydress-up.com

Mailing Address:

Let's Play Dress-Up

Customer Care Center

100 Rialto Place, Ste. 700

Melbourne, FL  32904

 
 

FAQ

What is your Privacy Policy?  If you supply us with your address online you may receive periodic mailings letting you know about new products and services. We may e-mail you coupons or discount offers in the future.  We will NEVER share your e-mail or mailing address with other companies.  We will not sell, rent, or give away any customers' e-mail or mailing address to other businesses.  When placing an order with letsplaydress-up.com, we request your e-mail address so we can send you important information regarding your order (order confirmation, order processing, and tracking number). If you do not want to receive promotional mailings, contact us and we will remove your from our mailing list.

How can I be sure my credit card information entered on your site is secure?  We do not collect any credit card information on our site.  All payment information is collected on the secure site of our merchant payment processor, First Data Corporation.  

How long before my order ships?  All Internet orders placed Monday through Friday before 2:00 p.m. EST will be processed within 24-48 hours. Weekend orders, and orders placed after 2:00 p.m. Friday will be processed on the next business day. Should an item be unfortunately out of stock, we will contact you immediately. Allow 1-3 business days to process all orders prior to shipping.  We ship from several distribution centers and make every attempt to ship from the distribution center closest to your location to minimize delivery time.  Keep in mind that not all products are available at every distribution center so your order may arrive in more than one shipment.   Typically after your order leaves the distribution center, allow 3-6 business days for delivery.

 What does the shipping cost?  We charge actual UPS shipping rates based on the actual shipping weight of your order shipped to your location.  For average shipping costs see below:

CONTINENTAL U.S. SHIPPING CHARGES
(applies to Continental U.S.A. only)
Total Amount of Order
Standard Ground
Express 2 Day
Overnight (1 Day)
$0.01-$8.99
$5.95
$11.75
$28.50
$9.00--$21.99
$8.95
$16.85
$39.00
$22-$49.99
$11.95
$24.95
$55.75
$50.00-$74.99
$12.95
$43.75
$76.75
$75-$124.99

13.95

$68.25
$115.25

$125-$149.99

14.95

 USE UPS CALC   USE UPS CALC
                 $150-$199.99               18.95        USE UPS CALC   USE UPS CALC
                 $200-$299.99               19.95        USE UPS CALC  USE UPS CALC
                 $300-$399.99               24.95        USE UPS CALC   USE UPS
                 $400-$499.99               29.95        USE UPS CALC  USE UPS
                 $500-$599.99               34.95  USE UPS  USE UPS
                 $600-$699.99               39.95  USE UPS  USE UPS
                 $700-$799.99               44.95  USE UPS  USE UPS
                 $800-$899.99               49.95  USE UPS  USE UPS
                 $900-$999.99               59.95  USE UPS  USE UPS
                $1000-$1199.99               64.95  USE UPS  USE UPS
                $1200-$1499.99               99.95  USE UPS  USE UPS
       

Do you offer discounts?  Discounts are noted on the site when applicable.   

What forms of payment to you accept and can I pay with a check or money order? We accept Visa, Mastercard and Discover, check or money order.
If paying by check or money order you’ll need to call us first so we may e-mail you an invoice.  You'll send the check to us first and once it clears - usually within 5-7 business days, we will ship you your order.

What is your Replacements, Refunds and Returns Policies

Any missing parts, damage or defects must be reported to Let's Play Dress-Up within 3 days of receipt of your order for replacement.  If your order was damaged in transit, please retain all shipping packaging as you may be required to present the damaged shipment to the shipping agent for inspection.  Defective merchandise must be returned to Let's Play Dress-Up prior to authorization of replacement or refund. 

Return Authorizations must be obtained prior to all returns.  To obtain a Return Authorization e-mail customer service and explain the nature of your return request.  A return authorization number will be issued for all authorized returns. An RA number must be included on all correspondence included with your authorized return shipment.   All unauthorized returns will not be processed and/or refused.  Buyer shall pay all shipping costs of returns for refund or replacement.  All returns should be shipped to the address indicated on your invoice.

Buyer shall pay all shipping costs of returns for refund or replacement.  All returns should be shipped to the address indicated on your invoice.

All Parties to Go, Party Favors, Day Spa Robes & Accessories, bear clothing and bear accessories sales are final and non-returnable.

What is included in an Animal Kit?  Each kit includes an unstuffed animal, individual bag of fluff, star to make a wish upon, and birth certificate. 

How do the animals close?  All animals have a zipper and/or zipper & velcro closure.  No sewing is required.  

How do I reopen the zipper if it arrives closed or if it was closed prematurely?  Animaland animal zippers may be reopened by inserting a small paper clip in the zipper head and a quick pull will unzip the animal.  The Bear Factory animals will have the zipper string attached and again a quick pull will unzip the animal.  If the zipper pull has been removed, just insert a small paper clip in the zipper head to unzip.

How are the animals stuffed?  All animals are hand stuffed by you and may be stuffed anywhere and anytime.  When your animal arrives turn it over to locate the zipper.  Unzip the zipper to expose the opening where you will stuff the animal.  Take the fluff (fill) and stretch and pull it apart to make it extra fluffy.  Using your two pointer fingers grab a golf ball size piece of stuffing and begin by stuffing the arms, legs, back of the head and lastly the tummy.  You will stuff the animal until it is just right.  You will then make a wish on the wishing star, insert the star inside the animal, and then close the animal's zipper.  Now it's time to complete the birth certificate.

Where do I put the sound box?  You can put the sound box in the animal's paw, tummy and in some animals you can put the sound it their tail.  To activate your sound box remove the plastic tab and press it to make sure it works.  Insert the sound box in the desired location and be sure to surround the sound box with fluff so it does not feel boxy and will not slide around.

What age child are the stuffable animal kits appropriate for?  We recommend ages 3 and up - a little assistance may be required from an adult but keep in mind, their little hands are so small they can fit inside the animal and can position the stuffing just where it's needed.

What is included in the Bulk 24 orders?  Bulk 24 orders include 24 unstuffed animals, birth certificates, stars and 9 1b box of fill.  Note that bulk order arrive in bulk and the fill must be divided among all the animals.  Each animal requires approximately 4-6 oz of fill.

 

 



 

 

15" & 16" Stuffable Animal Kits $13

14"-17" Animaland Animals Qty 6 Sale - $72 just $12 ea.

Planning a Party?  Print our Stuffable Animal Printables

  15" Animal Kits Prrintable PDF 1

16" Animal Kits Prrintable PDF 2 & PDF 2-2

   Buy 6 or more  Deluxe Stuffable Animal & Outfit Combo Party to Go Kits and theme out your party with a 15" or 16" stuffable animal and outfit party kit for each guest quantity priced as low as $18.95 ea.  Buy more and Save!  Click to Shop Now

Animaland Make your Own Stuffed Animals Bulk 24  Bulk 24 Animals Printable PDF 3

Buy Box of Bulk 24 Stuffable Unstuffed Animals $239-$269

    

 

   

 

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